Thank you for choosing Michelle Visual Arts LLC. As we provide professional graphic design services, we do not handle the physical shipping of goods. All design services are completed and delivered digitally to our clients.
The following logistics policy outlines our service delivery process, processing time, and related considerations.
Service Delivery Method
Michelle Visual Arts LLC’s graphic design services are digital creative services and do not include physical product delivery.
After purchasing our services, design files will be delivered via:
Email; Online file-sharing link; Other mutually agreed digital delivery methods.
Clients do not need to wait for physical shipping to receive their completed design work.
US Order Processing Time
For clients in the United States:
Order Processing Time: Processing begins on the same day after successful payment; Project Start Time: Begins upon receipt of complete design requirements; Design Production Time: Determined based on project complexity and client needs; Final Delivery Time: Delivered electronically after design review and confirmation.
As graphic design is a custom creative service, the actual completion time may vary depending on project size, number of revisions, and client feedback speed.
Design File Delivery
Upon completion, Michelle Visual Arts LLC will send the following to the email address provided by the client when purchasing the service:
Final design files; Instructions for use (if applicable); Related digital assets.
Clients should ensure that they provide an accurate and valid email address to avoid delivery delays.
Delivery Confirmation
After receiving the design files, clients are advised to promptly confirm that the files are complete.
If clients have not received the delivery email, please check:
Your spam/junk mail folder; Your email storage space; The email address entered is correct.
If you still cannot receive the files, please contact us promptly, and we will assist you.
US Service Support
Michelle Visual Arts LLC provides online design service support to clients in the United States.
Because the service is delivered digitally:
No physical shipping costs are incurred; No tracking numbers are involved; It is not affected by courier delivery times.
Clients can quickly receive design deliverables electronically.
Client Responsibilities
To ensure the successful completion of the design service, clients are required to:
Provide accurate contact information; Provide complete design requirements; Review and respond to project communication messages promptly; Ensure that the provided materials have legal usage rights.
Delays in delivery caused by incorrect client information, delayed responses, or failure to provide necessary materials are not the responsibility of Michelle Visual Arts LLC.
Michelle Visual Arts LLC is committed to providing clients with a safe, efficient, and professional digital graphic design service experience.
