Michelle Visual Arts LLC (hereinafter referred to as “we” or “the Company”) values the privacy and protection of its clients’ personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, consult with us, purchase graphic design services, or communicate with us.
By accessing or using our website and services, you agree to the information processing methods described in this Privacy Policy.
Information We Collect
To provide you with professional graphic design services, we may collect the following types of information:
(1) Information You Provide Voluntarily
When you contact us, submit design requests, or purchase services, we may collect:
Name; Email address; Contact information; Company name (if applicable); Project requirements description; Brand information, design reference documents, or other content you voluntarily provide; Payment and transaction information.
(2) Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address; Browser type; Device information; Page browsing history; Website usage; Information collected by cookies and similar technologies.
This information is primarily used to improve the website experience, analyze website performance, and enhance service quality.
How Information is Used
Michelle Visual Arts LLC may use the collected information for the following purposes:
Providing, managing, and delivering graphic design services; Communicating project needs, modification requests, and service progress with clients; Processing orders and payment processes; Providing customer support services; Improving website functionality and user experience; Sending important service-related notifications; Preventing fraud, unauthorized transactions, or security risks.
We will not sell, rent, or sell your personal information to third parties without authorization.
Payment Information Protection
When you purchase our design services, payment may be processed by a third-party payment processing institution. We do not directly store your complete bank card number or sensitive payment information.
Payment service providers will process your payment information in accordance with applicable data security standards to ensure transaction security.
Cookie Technology
Our website may use cookies and similar technologies to help:
Remember user preferences; Analyze website visits; Optimize website functionality; Provide a better browsing experience.
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
Information Sharing
We may share necessary information in the following circumstances:
Third-party service providers required to complete the services; Payment processing service providers; Website hosting, technical support, or security service providers; Disclosure as required by laws and regulations, court orders, or government requirements.
We require our partners to process information only to the extent necessary to provide the services and to take reasonable steps to protect your data.
Data Security
Michelle Visual Arts LLC takes reasonable technical and administrative measures to protect customer information, including:
Restricting unauthorized access to information; Using secure data transmission methods; Regularly reviewing website security measures; Protecting design materials and project files provided by customers.
While we strive to protect your information, no method of internet transmission can guarantee absolute security.
Data Retention Period
We will retain your personal information as needed for business operations, legal requirements, and service purposes.
Generally:
Customer order and transaction information will be retained for a certain period after service completion to meet financial record-keeping and legal compliance requirements; Project communication records and design materials will be retained for a reasonable period for after-sales support and service management.
After the retention period expires, we will take reasonable measures to delete or anonymize the relevant information.
Your Privacy Rights
Under applicable law, you may have the following rights:
To inquire about the personal information we hold;
To request correction of inaccurate information;
To request the deletion of personal information;
To restrict or object to certain data processing methods;
To request a copy of your personal data.
To exercise these rights, please contact us through the following methods.
Children’s Privacy Protection
Michelle Visual Arts LLC’s services are not for children under the age of 13. We do not knowingly collect children’s personal information.
If we discover that we have unintentionally collected children’s personal information, we will take reasonable steps to delete it.
Privacy Policy Updates
We may update this Privacy Policy based on business changes, legal requirements, or service changes.
Any updated policy will be posted on the website with the update date. We encourage you to check this page regularly for the latest information.
Thank you for trusting Michelle Visual Arts LLC. We will continue to strive to protect your privacy and provide you with safe and professional graphic design services.
